WHAT MAKES TKT COOKIES SPECIAL?
Aside from being edible art, our cookies are derivations of family recipes which we tailored to meet our taste. In fact, taste is the driving force behind our cookies and it's what sets them apart from the competition. There are some good looking decorated cookies out there, but we've found that many are lacking in the flavor and texture department. At Tiny Kitchen Treats, we brown our cookies, ever so slightly, to bring out the nutty flavors of the butter. Speaking of butter, we use nothing but real ingredients in our cookies. Your cookies are made fresh to order with real eggs, AA grade butter, pure almond extract and Madagascar Bourbon Vanilla. No preservatives and no mystery ingredients you have to google to decipher.
HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?
We recommend you place your order at least 3 weeks in advance, but please keep in mind that busy times, such as holidays, should be booked several months ahead (same goes with large orders). That being said, if you have a cookie crisis, please feel free to reach out and we will always try our best to help you out.
IS THERE A MINIMUM ORDER?
Our minimum order for standard sized cookies (3" and up) is 1 dozen. Anything smaller requires an order of 2 dozen.
HOW DO YOU PACKAGE YOUR COOKIES?
Flavor and safety are of utmost important to us, so Tiny Kitchen Treats cookies are heat sealed in high quality clear poly bags (which meet USDA and FDA specifications). This ensures that they stay fresh and delicious for about 2 weeks, while allowing you to appreciate their sparkly good looks. They can also be frozen for up to two months while still retaining their buttery goodness.
what about cookie cakes?
Our cookie cakes are available in 12" . They do not contain almond extract, but please note that they are made in a kitchen that does use this ingredient.
We package them in beautiful white windowed boxes and they are available for pickup or delivery*.
* Please note that cookie cakes cannot be shipped due to their soft buttercream frosting.
HOW ARE TKT COOKIES SHIPPED AND DELIVERED?
Delivery is available within NYC. We charge a delivery fee of $60*. Outside of NYC, we ship USPS Priority. Next day delivery is done through FedEx. Shipping fees depend on the number of cookies being shipped.
*large orders or orders not accessible via subway may incur an additional delivery fee
HOW DO I PAY?
Payment in full is required to hold a date. We take PayPal and all major credit cards.
can i include a note with my order?
Absolutely! We have two choices for note cards (3.5" x 2" ) included with every order. Message can be specified on order form.
I NEED TO CANCEL MY ORDER, CAN I GET A REFUND?
We can issue a refund of 80% if you cancel your order at least 10 days prior to your delivery date, and a 50% refund if you cancel 7 - 9 days prior to your delivery date. Other than that, all sales are final as our product is perishable. Refunds will be credited to the original form of payment.
OTHER QUESTIONS OR COMMENTS?
Just send us an email at firstname.lastname@example.org or fill out our inquiry form and one of our treatmakers will get back to you as soon as possible.